Wednesday, 18 March 2020

WF council: Single Point of Contact for ALL coronavirus questions

We appreciate this is a difficult and worrying time for people in our borough. The council is updating its coronavirus webpage daily and this is the best source for the latest guidance:
https://www.walthamforest.gov.uk/covid19

The council is operating a Single Point of Contact system for ALL coronavirus questions and requests for the support, in order to process requests as quickly and efficiently as possible and prioritise the most urgent needs first:
Public.Health@walthamforest.gov.uk

There are also a number of programmes and hardship funds in operation to support residents in need:
https://www.walthamforest.gov.uk/content/local-welfare-assistance-lwa

Discretionary housing payments:
https://www.walthamforest.gov.uk/content/discretionary-housing-payments

Discretionary council tax reduction:
https://www.walthamforest.gov.uk/content/discretionary-reduction-council-tax

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